The attention of the Client is drawn to legislation concerning communication marketing, the French Act for Confidence in the Digital Economy of 21 June 2004, the French Data Protection Act of 6 January 1978, as amended by the Act of 6 August 2004 and general Data Protection Legislation (RGPD n° 2016-679).
7.1 Collection of personal data
The processing of personal data collected, within the context of the creation of a User Account and subsequent browsing on the Site, is the responsibility of SAS BISSARDON. SAS BISSARDON is represented by Hervé Kratiroff, its legal representative. In processing the data it collects, SAS BISSARDON is committed to respecting the legal dispositions in force. It is incumbent upon them to set out the purposes of their data processing, to supply both clients and prospects with complete information concerning the processing of their personal data, and to maintain a correct register of all processing operations notified and permitted. Each time that SAS BISSARDON processes personal data, they take all reasonable steps to ensure the accuracy of records of personal information and their relevance to the purposes for which they are collected.
7.2 Use of Collected Data
SAS BISSARDON may process all or part of data collected to facilitate browsing and the management and traceability of goods and services ordered by the user, such as: connection and use of the site, billing and order history, etc. to combat computer fraud (spamming, hacking…) : type of hardware used, IP address, password (hashed) to improve navigation on the Site : connection and usage data to carry out voluntary satisfaction surveys on https://www.bissardon.fr : e-mail address and telephone number for commercial purposes (sms, mail). SAS BISSARDON does not sell or otherwise market any personal information to third parties but uses it only when necessary or for statistical purposes.
7.3 Rights of Access, Modification and Opposition
In accordance with the applicable European Regulations, users of https://www.bissardon.fr have the following rights: the right of access (article 15 RGPD), modification (article 16 RGPD), accuracy and completeness of user data, the right to obtain blocking or erasure of personal user data which is incomplete, inaccurate, ambiguous, expired or if its collection, utilisation, communication or conservation is prohibited, the right to freely withdraw consent at any time (article 13-2c RGPD), right to limit the processing of user data (article 18 RGPD), the right to oppose the usage of user data (article 21 RGPD), right to the portability of data that users have supplied when such data undergoes automatic processing operations based on their consent or contract (article 20 RGPD), the right to determine what happens to user data after the user’s death and to nominate (or not) a third party to whom they wish their user data to be transferred. As soon as SAS BISSARDON becomes aware of the death of a user, and in the absence of instructions on their part, SAS BISSARDON undertakes to destroy their data, unless it is required as proof or to comply with legal or regulatory obligations. If a User wishes to know how SAS BISSARDON uses their personal data, or to exercise their right to rectification or opposition, they may contact SAS BISSARDON in writing at the following address: SAS BISSARDON – Data Processing Manager ADDRESS, indicating which personal data they wish SAS BISSARDON to correct, update, or delete, and provide adequate proof of identity (identity card or passport). Requests to delete personal data are subject to obligations imposed by the law, notably concerning the conservation or archiving of documents. Users of https://www.bissardon.fr also have the right to submit a complaint to the controlling authorities, notably the CNIL. (https://www.cnil.fr/en/contact-cnil)
7.4 Non-communication of personal data
SAS BISSARDON will not process, host or transfer user information collected to any country outside of the European Union or designated as having inadequate levels of protection by the European Commission, without prior notification to the Client. SAS BISSARDON nevertheless remains free to choose its technical and commercial subcontractors on condition that it offers sufficient safeguards with respect to the requirements of the general Data Protection legislation (RGPD n° 2016-679). SAS BISSARDON will exercise every care to protect the confidentiality of information, and most particularly ensure that it is not be communicated to non-authorised persons. However, if an incident which impacts on the integrity or confidentiality of the Client’s information is brought to the attention of SAS BISSARDON, they must inform the Client as rapidly as possible and indicate all corrective action taken. It should be noted that SAS BISSARDON collect no sensitive data. Personal user data may be processed by subsidiaries and service providers of SAS BISSARDON only to facilitate the aims set out above. Within the sphere of their respective responsibilities and for the purposes already mentioned, the people who may have access to user data collected on https://www.bissardon.fr are principally those working in our customer service department.
7.5 Types of data collected
We collect the following data from users of https://www.bissardon.fr, which is necessary for the successful functioning of the Site. This data is kept for a maximum period of 12 months after the end of the contractual relationship: Name, First Name, Profession, Company, Registration Number, e-mail, Address, Telephone No. SAS BISSARDON also collects information that allows us to enhance user experience and offer customised content: Google Analytics. This data is kept for a maximum of 12 months after the end of the contractual relationship.